28) A managers ability to stimulate people to be high performers is re

QUESTION

28) A managers ability to stimulate people to be high performers is referred to as:A. SupervisingB. OrganizingC. LeadingD. ControllingE. Planning29) ABC International carefully watches the actions of its most innovative competitor and learns from them. ABC can establish a low-cost position by:A. Te
28) A managers ability to stimulate people to be high performers is referred to as: A. Supervising B. Organizing C. Leading D. Controlling E. Planning 29) ABC International carefully watches the actions of its most innovative competitor and learns from them. ABC can establish a low-cost position by: A. Technology followers are not successful at low-cost strategies B. Producing an imitation of the new technology that utilizes lower-quality and lower-cost materials C. Learning from the leader thereby avoiding the costs and risks of technology leadership D. Mass-producing products that have an established market niche E. Making subtle changes to the product, thereby avoiding patent restrictions 30) One of the most important contributors to total quality management has been the introduction of statistical tools to analyze the causes of product defects in an approach called: A. Organic B. Total quality integration C. ISO 9000 D. Mechanistic E. Six Sigma Quality 31) A series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in all businesses for the benefit of both producers and consumers is: A. Customer-based integration B. Just-in-time control (JIT) C. ISO 9000 D. Computer-integrated manufacturing (CIM) E. Total quality management 32) As related to managing of human resources, diversity refers to: A. Differences in retention strategies (such as training, hiring, incentives, etc) B. Differences

in demographics (such as age, race, gender, disability status, lifestyle, veteran status, educational level, etc.) C. Differences in pay methods (such as hourly, salaried, overtime, hazard-pay, commissioned, etc.) D. Differences in employee benefit plans (such as pensions, insurance, vacations, memberships, etc.) E. Differences in recruiting methods (such as newspapers, schools, flyers, magazines, agencies, etc.) 33) The basic components of an effective sexual harassment policy include the following EXCEPT: A. To establish a means for ongoing training B. To establish a formal complaint procedure C. To act immediately when employees complain of sexual harassment D. To develop an organization wide policy on sexual harassment E. To establish a performance appraisal system 34) A leader is: A. Someone well-respected by others B. A strategic level manager C. Someone who influences others to attain goals D. Someone with authority over others E. The top level manager in a firm or business 35) Which of the following has proven to be a particularly good predictor for jobs that require cognitive complexity? A. behavioral assessment B. work sampling C. aptitude tests D. intelligence tests E. integrity evaluations 36) The term used to refer to all kinds of differences including religious affiliation, age, disability status, economic class and lifestyle in addition to gender, race, ethnicity and nationality is: A. Managerial ethics B. Selection C. Recruiting D. Diversity E. Employment 37) The most dominant areas in the global economy include: A. Western Europe, Asia and Africa B. North America, South America and Western Europe C. North America, Asia and Africa D. North America, Western Europe and Asia E. North America, Mexico and Asia 38) Which of these represent skills that managers need? A. Interpersonal, quantitative, and professional B. Professional, technical and interpersonal & communication C. Conceptual & decision making, professional and technical D. Interpersonal & communication, conceptual & decision making and professional E. Technical, interpersonal & communication and conceptual & decision making 39) The pursuit of lucrative opportunities by enterprising individuals is called: A. Social experimentation B. Business incubating C . Entrepreneurship D. Intrapreneurship E. Independence 40) To be competitive in a global economy, Europeans must increase their level of: A. Financial subsidy B. Espionage activity C. Philanthropic contributions D. Population density E. Productivity 41) Managers will utilize __________ skills with increasing frequency as they rise within an organization. A. Professional B. Technical C. Professional D. Conceptual and decision E. Interpersonal and communication 48) Which one of the following statements concerning production and staffing plans is best? A. The impact of production and staffing plans cuts across several functional areas of the firm. B. Production and staffing plans specify production rates, workforce levels, and inventory holdings, but do not account for capacity limitations because they are aggregated. C. When production and staffing plans are made, aggregation can be performed only along two dimensions: products and time. D. Production and staffing plans attempt to achieve several objectives, all of which must be consistent with one another. 49) Theoretically, service capacity must exceed demand, lest queues become infinitely long. If capacity does not exceed demand, what is likely to happen? A. All of these B. Customers will renege or balk, thereby reducing demand. C. Servers will eliminate time-consuming portions of their jobs, thereby increasing capacity. D. Servers will decrease time spent per customer, thereby increasing capacity. 50) Which one of the following statements about managerial inputs to production and staffing plans is best? A. Materials provide the current staffing level. B. Finance provides labor and machine standards. C. Marketing provides new product or service developments. D. Human resources provide the training capacity and labor-market conditions. 51) Assume that the arrival of airplanes at a one-runway airport is a Poisson distribution with a mean rate of = 8 planes per hour. The landing time is an exponential distribution with a mean of 5 minutes per plane. What is the mean number of planes in the system? A. 2 B. 1 C. 1.67 D. 1.33 42) Dullco Manufacturing claims that its alkaline batteries last forty hours on average in a certain type of portable CD player. Tests on a random sample of 18 batteries showed a mean battery life of 37.8 hours with a standard deviation of 5.4 hours. In determining the p-value for reporting the studys findings, which of the following is true? A. The p-value is less than .05. B. The p-value is equal to .05. C. The p-value is greater than .05. D. The p-value cannot be determined without specifying . 43) Twelve randomly-chosen students were asked how many times they had missed class during a certain semester, with this result: 2, 1, 5, 1, 1, 3, 4, 3, 1, 1, 5, 18. For this sample, which measure of central tendency is least representative of the typical student? A. Midrange B. Mode C. Median D. Mean 44) Use the following table to answer question: P(M A) is approximately _____. A. .25 B. .125 C. .50 D. .625 45) William used a sample of 68 U.S. cities to estimate the relationship between Crime (annual property crimes per 100,000 persons) and Income (median income per capita). His estimated regression equation was Crime = 428 .050 Income. From this information, we can conclude that __________. A. the slope is not significantly different from zero B. none of these are correct C. crime creates additional income in a city D. wealthy individuals tend to commit more crimes 46) Twelve randomly-chosen students were asked how many times they had missed class during a certain semester, with this result: 2, 1, 5, 1, 1, 3, 4, 3, 1, 1, 5, 18. For this sample, the median is _____. A. 2 B. 2.5 C. 3 D. 3.5 47) A financial institution wishes to estimate the mean balances owed by its credit card customers. The population standard deviation is estimated to be $300. If a 98 percent confidence interval is used and an interval of $75 is desired, how many cardholders should be sampled? A. 3382 B. 87 C. 62 D. 629 52) A computer analysis reveals that the best-fitting trend model is Yt = 4.12 e 0.987 t. The trend was fitted using year-end common stock prices for Melodic Kortholt Outlet for the last six years. The R2 is 0.8571. If we fit a linear trend to data that are growing exponentially __________. A. the absolute annual growth (in dollars per share) is increasing B. the stocks true intrinsic value is $4.12 C. few investments could match the astounding growth rate D. at the end of year 3 the stock price would be nearly $80 53) Various organizations that promote fair and responsible use of information systems often develop __________. A. a goals outline B. a code of ethics C. responsibility charters D. a mission statement E. a strategic plan 54) The costs of delivering products in the _____ channel are much higher than delivering products in the _____ channel. A. physical, digital B. e-commerce, digital C. physical, financial D. digital, physical E. digital, e-commerce 55) _____ is the integration of economic, social, cultural, and ecological facets of life, enabled by information. A. business environment B. regionalization C. globalization D. nationalization 56) Which of the following are disadvantages of the buy option for acquiring IS applications? A. all of the these are disadvantages B. software may be impossible to modify C. software may not exactly meet the companys needs D. company will not have control over software improvements E. software may not integrate with existing systems 57) What is _____ is not necessarily _____. A. Ethical, legal B. Ethical, illegal C. Illegal, unethical D. Unethical, illegal E. Unethical, legal

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